Where Can I Get Help With...

Looking for support from a specific team? We encourage you to utilize our partner drop-in hours or schedule a consultation

If you're not sure where to start, the chart below will help you find support for specific issues and concerns. You can also email ais@berkeley.edu and we'll get you to the right place.

Information about the Academic Innovation Studio's programs and services Academic Innovation Studio email: ais@berkeley.edu
General content and collaboration needs including: email, calendaring, document sharing, Google sheets, Google forms and video conferencing. bConnected website: http://bconnected.berkeley.edu
Selecting and using the computing resources best suited to your research, including the Savio high-performance compute cluster, AEoD virtual desktop, national compute infrastructure (e.g. XSEDE), and/or commercial cloud services. Berkeley Research Computing email: brc@berkeley.edu
General IT questions on support options available to you and your department, purchasing new computers, and troubleshooting common problems. CSS-IT website: http://sharedservices.berkeley.edu/it/
Improving your syllabus and brainstorming overall course design, student engagement strategies, technology infusion ideas, and instructional improvement grant proposals. Center for Teaching and Learning email: teaching@berkeley.edu
Quantitative and qualitative programming tools, techniques, and methods trainings and consultations. D-Lab website: http://dlab.berkeley.edu/
Integrating a DH component into your course or research or (if you're already far along) answering other questions. Digital Humanities @ Berkeley website: http://digitalhumanities.berkeley.edu
bCourses, classroom AV, clickers, academic integrity, online course evaluations and our DIY media service. ETS email: ets@berkeley.edu
Finding accessible readings and media for your courses, developing research and digital literacy assignments, and much more. Library website: http://www.lib.berkeley.edu/help
Understanding how to use copyrighted materials in bCourses and the classroom, and making fair use decisions. Get guidance on locating course content, and ways to make that content more affordable to students. Library - Scholarly Communications

email:  schol-comm@berkeley.edu

website: http://lib.berkeley.edu/scholcomm

All things video, including streaming full films and clips, using digital/analog library media collections, accessing and developing viewing guides, assigning video in bCourses. Library - Media Resources Center website: http://www.lib.berkeley.edu/libraries/media-resources-center
Creating data management plans for grants; securing research data; using Box, Drive and other data storage; data access via APIs and Web-scraping; data sharing, publication, and preservation; and more. Research Data Management email: researchdata@berkeley.edu