For Instructors
- Instructors experiencing classroom support issues that need immediate attention, please contact the Classroom Helpdesk:
- Live chat support: click on the "Chat With Us" bubble on the lower right hand side of the page
- By phone: 510-643-8637
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For non-urgent issues and questions, please contact us via email: classroomav@berkeley.edu
- Sign up for virtual 1:1 consultations at https://calendly.com/research-teaching-and-learning or email directly for the following supported tools:
- bCourses - bcourseshelp@berkeley.edu
- Ally/Accessibility - allyhelp@berkeley.edu
- Kaltura - kalturahelp@berkeley.edu
- Student Response Systems (Poll Everywhere and iClicker Cloud) - studentresponse@berkeley.edu
- Gradescope - gradescope@berkeley.edu
- Online Discussions (Ed Discussion) - discussionshelp@berkeley.edu
- Sign up for a CTL consultation: https://calendly.com/center-for-teaching-and-learning
- Sign up for a DLS consultation: https://calendly.com/digital-learning-services
- Schedule a consultation with Classroom Technology to try out the technology in a General Assignment Classroom or to get an expert to consult with you on ideas to equip a departmental space.
For Researchers
- Join Research IT virtual office hours. More information about Research IT services is available on the Research IT website or by emailing research-it@berkeley.edu.
For other questions, please contact:
- Research, Teaching, and Learning (RTL) at rtl-general@berkeley.edu
- Digital Learning Services (DLS) at digitallearning@berkeley.edu
- Center for Teaching and Learning (CTL) at teaching@berkeley.edu
- Research IT at research-it@berkeley.edu
- bCourses help at bcourseshelp@berkeley.edu