Find Support

Where Can I Get Help With...

We provide multiple ways for faculty, researchers, and graduate students needs to achieve their academic goals. 

To get support, we recommend booking a consultation or stopping by the AIS during drop-in support hours.

If you're not sure where to start, refer to the chart below, or contact us at

Information about the Academic Innovation Studio's programs and services Academic Innovation Studio email:
General content and collaboration needs including: email, calendaring, document sharing, Google sheets, Google forms and video conferencing. bConnected website:
Selecting and using the computing resources best suited to your research, including the Savio high-performance compute cluster, AEoD virtual desktop, national compute infrastructure (e.g. XSEDE), and/or commercial cloud services. Berkeley Research Computing email:
General IT questions on support options available to you and your department, purchasing new computers, and troubleshooting common problems. CSS-IT website:
Improving your syllabus and brainstorming overall course design, student engagement strategies, technology infusion ideas, and instructional improvement grant proposals. Center for Teaching and Learning email:
Quantitative and qualitative programming tools, techniques, and methods trainings and consultations. D-Lab website:
Integrating a DH component into your course or research or (if you're already far along) answering other questions. Digital Humanities @ Berkeley website:
Visual design, digital media and tools, digital instruction design, course content accessibility, and designing and producing high-quality online courses and programs. Digital Learning Services (formerly Berkeley Resource Center for Online Education) website:
bCourses, classroom AV, clickers, academic integrity, online course evaluations and our DIY media service. ETS email:
Finding accessible readings and media for your courses, developing research and digital literacy assignments, and much more. Library website:
Understanding how to use copyrighted materials in bCourses and the classroom, and making fair use decisions. Get guidance on locating course content, and ways to make that content more affordable to students. Learn more at: Library - Scholarly Communications email:
All things video, including streaming full films and clips, using digital/analog library media collections, accessing and developing viewing guides, assigning video in bCourses. Library - Media Resources Center website:
Creating data management plans for grants; securing research data; using Box, Drive and other data storage; data access via APIs and Web-scraping; data sharing, publication, and preservation; and more. Research Data Management email:

Book a consultation with one of our campus partners.

Stop by the AIS during scheduled support hours to get your questions answered.

View upcoming workshops and programs on the AIS events calendar.